XO is a part of Vista, the private aviation group. Vista integrates a unique portfolio of brands offering asset free solutions to cover all key aspects of private flights.
XO is the leading end-to-end instant-booking platform giving customers the ability to book flights worldwide with as little as six hours’ notice. Catering to clients from the heavy charter flier to a single seat buyer, XO flights are serviced through either Vista Global's fleet, including 56 XO branded aircraft, or off-fleet, through an Alliance Fleet of over 2,100 aircraft.
The Ground Experience Representative role will support not only our clients at the FBO, but also our crew members. The Ground Experience Representative arrive at the FBO in advance of a flight, ensure all catering has been delivered per specifications, meet and greet clients at the FBO, coordinate ground transportation arrangements, and assist crew members with restocking of aircraft or service related requests. In the event of irregular operations such as delayed flights, the Ground Experience Representative will assist clients with alternate arrangements. In addition to service related functions, the Ground Experience Representative will observe all K9 bag searches conducted by contract vendors.
To be successful in this role, the Ground Experience Representative must be a self-motivated multitasker able to work with no supervision. The Ground Experience Representative will have exceptional interpersonal skills and exhibit grace under pressure while providing members with white-glove customer service.
This is a Part Time position with non-traditional hours. Hourly rate $20.00
Engaging with the members, proactively providing refined luxury service and acting as a brand ambassador and informational liaison to the rest of the XO operation